Shipping policy

 

• Origination & carriers: All Snacktivist orders originate from the Snacktivist warehouse in Post Falls, ID, USA. The standard carriers we use are USPS and UPS. If you require DHL, FedEx or another carrier you must contact us directly at the time of order placement at hello@snacktivistfoods.com. We will invoice you for additional shipping costs.

• Domestic and international shipping options. We routinely ship to Puerto Rico, Alaska, and Hawaii. Please contact us directly for shipping information to other locations outside of the contiguous US. 

• Shipping costs. Please see the checkout section for detailed shipping information. Cost varies by order size and destination. The non-continental United States and international countries' rates are automatically provided by shipping providers. If you have any questions or want a custom quote, please contact us; we would be happy to help.

• Additional shipping costs: In the case that you require a different carrier than we would typically use, you may be charged the difference in cost. If duties are charged, we will contact you. We charge a $5 handling fee for orders outside of the United States. 

• Shipping Cost Refunds: In the case that Hawaii, Alaska, off-shore United States territories, or International actual shipping costs are less than charged at checkout, we will refund you the difference. 

• Local delivery and buy online, pickup in-store. We offer local "pick-up" for pantry size and bulk items. Please contact us directly to arrange this. hello@snacktivistfoods.com. If you place a "pick-up" order, you may be required to stop in at our Post Falls location at select hours of operation and only available with an appointment. 

• Transparency around returns, changes, and cancellations. We have a 100% satisfaction guarantee. If your product does not perform as expected please contact us immediately at hello@snacktivistfoods.com. Unopened products can be returned within 30 days of receipt as long as the packaging is intact, clean, and undamaged. 

• Potential service interruptions. All domestic shipping is running slower than expected due to circumstances beyond our control. All parcel carriers in the US have suspended or amended their shipping policies since the COVID-19 pandemic. Please visit the shipping partner of your choice to review updated shipping information, or contact us for more information. 

Thank you for shopping Snacktivist.